- Broken or dropped bottles as a result of user error.
- Normal wear and tear, accidents, drops, odor, negligence, or misuse on the consumer's behalf.
- Slight colour differences of the product from images posted on social media due to differences in environment lighting & colour resolutions of different devices.
- Normal wear and tear on our oversized flask including scratches, dents, or other things that may occur with general use.
We reserve the right to require photographic proof of the defect as well as clarification on how the issue occurred to ensure it is in fact a manufacturer defect.