We'll let our customers take it from here 🌟
2021 Edition Oversized Bottle Straw Cap is now available for purchase.
Suitable for 1.5L & 2.2L Oversized Bottle only. (Bottle Not Included)
- New Quick Sip Air Flow Mechanics
- Black colourway
- an alternatives to flip cap
Tutorial on how to assemble straw cap: https://overmalaysia.com/pages/straw-cap
Our shipping days are from Monday - Friday (excluding Public Holiday).
Orders that placed by 9am are shipped the same day.
Orders that placed after 9am are shipped the next business day.
Orders that placed weekends will be shipped the following Monday (excluding holidays).
Goods will be sent via NinjaVan which would take up to 2-4 working days to receive the parcel.
More info, check here.
The 99 Years LeakProof Warranty
We believe in our quality and offer a 99 years warranty on all manufacturer defects.
- What kind of warranty DO we cover?
- Damaged products during the shipping process.
- Any leaking bottles caps that may occur between the date of your order and 99 years after.
- What do we NOT cover?
- Broken or dropped bottles as a result of user error.
- Normal wear and tear, accidents, drops, odor, negligence, or misuse on the consumer's behalf.
- Slight colour differences of the product from images posted on social media due to differences in environment lighting & colour resolutions of different devices.
- Normal wear and tear on our oversized flask including scratches, dents, or other things that may occur with general use.
We reserve the right to require photographic proof of the defect as well as clarification on how the issue occurred to ensure it is in fact a manufacturer defect.
Returns and exchanges
How to file for a warranty claim?
What if I received a wrong or damaged order?
If for some reason a mistake has been made at our end or your bottle has been damaged during transit,
Please email us at email@example.com within 48 hrs of receiving the parcel.
Please note that we will act to remedy the situation as quickly as possible.
Please note that all claims will be honoured at the discretion of OVER VENTURE SDN BHD and we reserve the right to refuse or replace any customer claims when returns are excessive and it appears that the policy is being manipulated or abused.