We'll let our customers take it from here 🌟
360° OVER RECOVERY SLEEVE
BRAND NEW PRODUCT RELEASE
25% OFF For Early Bird Access!
*Auto Redeem, No Code Needed*
This sleeve provides targeted hot or cold compression right where you need it.
Tailored fit delivering 360° therapy to your knees, elbows, and more.
A 10 minutes a day with the OVER Recovery Sleeve and you’re on your way to a fuss-free and speedy recovery!
How To Cold Therapy:
- Store in the freezer (1.5h minimum) in its protective bag. Ready for countless uses!
- Ensure room temperature. Microwave for 20seconds, add time in 5second increments until warm.
Dual Comfort Therapy: Whether it’s calming coolness or warming relief, Switch between hot and cold therapy with ease.
Perfect Fit: Adaptable to Knees, Elbows, Calves & Quads
Professional ThermoGel layer: Plush hydrogel provides comfortability
Eco-Friendly Reusable: Non-toxic antimicrobial formulation for easy care
Use a measuring tape to measure your circumference, placing 3 fingers above your knees.
Our shipping days are from Monday - Friday (excluding Public Holiday).
***Pre-Order Products: Date of fulfilment will be marked on the product page.
Orders that placed by 9am are shipped the same day.
Orders that placed after 9am are shipped the next business day.
Orders that placed weekends will be shipped the following Monday (excluding holidays).
Goods will be sent via NinjaVan which would take up to 2-4 working days to receive the parcel.
** For Pre-Orders Only **
Quick tip! 😊 To get your ready-stock items sooner, please place separate orders for pre-order products and ready-stock items. Otherwise, everything ships when your pre-ordered goodies are ready. Thanks for understanding!
More info, check here.
The OVER Recovery Sleeve Comfort Warranty
We stand behind the quality and effectiveness of our OVER Recovery Sleeve, offering a comprehensive warranty to ensure your peace of mind.
What Does Our Warranty Cover?
- Defects in the materials or workmanship, evident upon receipt or during normal use.
- Issues with the gel layer or fabric blend not functioning as promised for hot/cold therapy within the warranty period.
- This warranty lasts for a full year from the date of your purchase, giving you 365 days of guaranteed performance.
What We Do Not Cover:
- Damage from improper use, such as not following the hot/cold application instructions.
- Damage caused by the user, such as wetting the sleeve, is not eligible for exchange or return.
- Wear and tear from rigorous use, including tears or fabric deterioration.
- Issues arising from neglect, such as not storing the product as advised.
- Damage from external forces, like being chewed by pets or accidentally cut or punctured.
To make a warranty claim, we may ask for photographic evidence and a detailed account of how the issue occurred. This helps us determine if the problem stems from a manufacturing defect. If approved, we'll guide you through the replacement process.
Our warranty does not cover replacements for products that have been misused, modified, or repaired by anyone other than OVER's authorized personnel. The warranty applies only to the original purchaser and is not transferable.
We are dedicated to your recovery journey and want to ensure that the OVER Recovery Sleeve supports it every step of the way.
Returns and exchanges
How to file for a warranty claim?
What if I received a wrong or damaged order?
If for some reason a mistake has been made at our end or your Recovery Sleeve has been damaged during transit,
Please email us at email@example.com within 48 hrs of receiving the parcel.
Please note that we will act to remedy the situation as quickly as possible.
Please note that all claims will be honoured at the discretion of OVER VENTURE SDN BHD and we reserve the right to refuse or replace any customer claims when returns are excessive and it appears that the policy is being manipulated or abused.